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Frequently Asked Questions
We have compiled the most common questions about our roadside assistance services.
Roadside Assistance Services
Who can use the roadside assistance packages?
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Is roadside assistance available for foreign-plated vehicles?
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How many times can the towing service be used?
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Is assistance provided in case of running out of fuel or a flat tire?
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How soon can I use the service after purchasing?
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Is it valid for vehicles traveling outside Turkey?
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What is the difference between a tow truck and a recovery vehicle?
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Can I request both a tow truck and a recovery vehicle for the same incident?
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What is the coverage limit for roadside assistance packages?
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Can I use the service for someone else's vehicle?
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Payment & Contract
How does the service start after purchasing a package?
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When can I receive support after payment?
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Are services delivered digitally?
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Is cancellation possible?
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What does "only endorsement after 7 days" mean?
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Where can I find the specific contract for each package?
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Are payments secure?
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What payment methods can I use?
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Can I transfer my purchased package to someone else?
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How is the service invoice issued?
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